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FAQs

Bus Like a Pro

Have a question about riding Core Transit? You’ll find answers to the most common rider questions below. If you don’t see what you’re looking for, give us a call at (970) 328-3520—we’re happy to help.

Where are your offices located?

We welcome you to stop by either of our offices, where our fully bilingual team is ready to assist you:

Gypsum

3289 Cooley Mesa Rd. Gypsum, CO 81637 
Open: Mon, Tue, Thu, Fri 10 am – 2:30 pm
Closed: Wednesday

Vail

241 S Frontage Rd. Vail, CO 81657
Open: 7 days a week 7 am – 5 pm

How do I track my bus?

Visit track.CoreTransit.org to see real-time locations and estimated arrival times for all Core Transit buses.

Which routes go to the airport (EGE)?

Use the Valley Route (East or West) to access Eagle County Regional Airport. Fares apply for airport stops.

Do all routes require a fare?

Nope. Only rides to or from EGE, Gypsum, and Leadville require a fare. Most other routes are fare-free.

Why are fares required in Gypsum and Leadville?

Core Transit offers fare-free service across most of the system, thanks to funding from member communities. Gypsum and Leadville are not currently members of the Eagle Valley Transportation Authority, so fares are required for all stops in these areas.

How do I pay for a fare?

Use the Core Transit app to buy mobile tickets quickly and securely from your phone or visit our offices for in-person purchases. Learn all about fares HERE

Are paper tickets available?

Yes. While the app is easiest, traditional fare options are available for those who prefer them. These are only available for purchase in our offices.

Guidance on Passenger Belongings & Onboard Items

Items must fit on a rider’s lap or within their seating area.

Items cannot block aisles, doors, emergency exits or mobility-device securement areas.

Items cannot create a safety hazard because of sharp edges, odors, spills and other conditions.

Items must remain securely contained.

Oversized items that cannot be safely accommodated may be denied.

Can I bring my bike on the bus?

Yes, bikes are welcome on Core Transit buses and can be placed on the exterior bike rack.

Bikes are allowed from dawn to dusk only, and riders must be able to load and unload their own bike.

Why are bikes only allowed during daylight hours?

For safety reasons, bikes on the front rack can partially cover the bus headlights. To ensure clear visibility for our operators and everyone on the road, bikes are only allowed when headlights are not needed.

Once the sun goes down, bikes can no longer be carried on the bus.

If you’re planning to travel with your bike, we recommend planning your trip ahead of time to ensure you’re riding during daylight hours.

What’s the policy on skis or snowboards?

Skis and boards are welcome. Keep all gear under your control and out of aisles and seats

Can I bring luggage on the bus?

Yes, as long as your luggage is with you and doesn’t block aisles or take up seats.

Can I bring a baby stroller on the bus?

Yes, strollers are welcome on Core Transit buses.

We kindly ask that strollers are kept under control at all times and positioned in a way that keeps your child safe and comfortable. When possible, please be mindful of space and try not to block aisles or other riders.

Our goal is to make the ride smooth and comfortable for everyone, and we appreciate your help in making that possible.

What should I do when I want to get off the bus?

Pull the cord or push the stop request button before your stop so the operator can safely stop.

Should I exit through the front or back?

Use the rear doors when possible. It speeds up boarding and keeps everyone moving.

What if I’m not sure how to ride?

Ask your operator—they’re trained, friendly, and happy to help you ride like a pro.

What if I lost something on the bus?

Call (970) 328-3520 or fill out the Lost & Found form at CoreTransit.org with details about your item.

Can I ride Core Transit in the winter?

Yes, but leave early—road conditions may cause delays. Check the Alerts page for real-time updates.

Are delays common in bad weather?

They can be. Snow, ice, or road closures may affect schedules. Plan ahead and check online before traveling.

Are Park-n-Ride lots available?

Yes! Free Park-n-Ride locations are in Gypsum, Eagle, Edwards, Minturn, and Leadville.

How do I plan my trip?

Use the Routes & Schedules page at CoreTransit.org to find your stop, route, and departure time.

Which route should I take to Beaver Creek?

Take the Vail/Beaver Creek Express or use Highway 6 East or West to reach the base of the mountain.

Do all buses go to Vail?

Yes. Every Core Transit route connects to Vail, making it easy to reach the resort, village, or transit center.

Can children ride the bus alone?

Children under 8 years of age must ride with adult supervision.

What if there’s no stop near me?

Try a Park-n-Ride, or use the Core Transit app to see the closest stop and route options. Last-mile solutions are being explored for future improvements.

Does Core Transit provide donations or sponsorships?

Core Transit is committed to supporting our community through donations to eligible organizations. We only consider requests from 501(c)(3) nonprofit organizations or government entities. 

To learn more about our donation policy or to submit a request, please contact us HERE