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Learn to
“Bus Like A Pro”

Have a question about riding Core Transit?

You’ll find answers to the most common rider questions below. If you don’t see what you’re looking for, click the pink button at the bottom of your screen to chat with us, or give us a call at (970) 328-3520.

Do all routes require a fare?

Nope. Only rides to or from EGE, Gypsum, and Leadville require a fare. Most other routes are fare-free.

How do I pay for a fare?

No cash payments are accepted on board buses.
If you’re traveling to Gypsum or Leadville, fares are required. To make your trip smooth and easy, follow these steps before boarding:

1. Download the Core Tickets app
Download our Core Transit Mobile Tickets app to purchase tickets anytime, anywhere. No cash payments are accepted on board buses.

2. Buy your ticket
Purchase your ticket directly in the app.

3. Activate your ticket
Activate your ticket right before boarding the bus for a quick and easy experience.

Can I pay with cash for my ticket??

While the easiest way to purchase fares is through the Core Tickets app, cash payments are still accepted at our offices for all ticket types and passes.

Our team can help you purchase the right pass for your trip and answer any questions you may have.

If you need help, click the pink button at the bottom of your screen to chat with us or call (970) 328-3520. We’re happy to help.

Where are your offices located?

We welcome you to stop by either of our offices, where our fully bilingual team is ready to assist you:

Gypsum

3289 Cooley Mesa Rd. Gypsum, CO 81637 
Open: Mon, Tue, Thu, Fri 10 am – 3 pm
Closed: Wednesday

Vail

241 S Frontage Rd. Vail, CO 81657
Open: 7 days a week 7 am – 5 pm

How do I track my bus?

Visit track.CoreTransit.org to see real-time locations and estimated arrival times for all Core Transit buses.

Which routes go to the airport (EGE)?

Use the Valley Route (East or West) to access Eagle County Regional Airport. Fares apply for airport stops.

Why are fares required in Gypsum and Leadville?

Core Transit offers fare-free service across most of the system, thanks to funding from member communities. Gypsum and Leadville are not currently members of the Eagle Valley Transportation Authority, so fares are required for all stops in these areas.

Are paper tickets available?

Yes. While the app is easiest, traditional fare options are available for those who prefer them. These are only available for purchase in our offices.

Can I bring my bike on the bus?

Yes, bikes are welcome on Core Transit buses and can be placed on the exterior bike rack.

Bikes are allowed from dawn to dusk only, and riders must be able to load and unload their own bike.

Why are bikes only allowed during daylight hours?

For safety reasons, bikes on the front rack can partially cover the bus headlights. To ensure clear visibility for our operators and everyone on the road, bikes are only allowed when headlights are not needed.

Once the sun goes down, bikes can no longer be carried on the bus.

If you’re planning to travel with your bike, we recommend planning your trip ahead of time to ensure you’re riding during daylight hours.

What’s the policy on skis or snowboards?

Skis and boards are welcome. Keep all gear under your control and out of aisles and seats

Can I bring luggage on the bus?

Yes, as long as your luggage is with you and doesn’t block aisles or take up seats.

Can I bring a baby stroller on the bus?

Yes, strollers are welcome on Core Transit buses.

We kindly ask that strollers are kept under control at all times and positioned in a way that keeps your child safe and comfortable. When possible, please be mindful of space and try not to block aisles or other riders.

Our goal is to make the ride smooth and comfortable for everyone, and we appreciate your help in making that possible. If you ever need assistance, our operators are happy to help.

What should I do when I want to get off the bus?

Pull the cord or press the stop request button before your stop so the operator can safely stop. When exiting, please use the rear doors when possible to help keep things moving smoothly.

Where should I board and exit the bus?

Please board through the front door and exit through the rear doors whenever possible.

This helps create a smooth flow for everyone and keeps boarding quick and efficient.

Please wait until all riders have exited before boarding. This helps avoid crowding at the doors and makes the experience more comfortable for everyone.

What if I’m not sure how to ride?

Ask your operator—they’re trained, friendly, and happy to help you ride like a pro.

What if I lost something on the bus?

Call (970) 328-3520 or fill out the Lost & Found form with details about your item.

Are delays common in bad weather?

They can be. Snow, ice, or road closures may affect schedules. Plan ahead and check online before traveling.

Can I listen to music on the bus?

With headphones, yes, absolutely! We just ask that you keep all music, videos, and phone calls on your headphones so everyone can enjoy a comfortable, quiet ride. 🎧

Can I eat or drink on the bus?

To help keep our buses clean and comfortable for everyone, food and drinks are not allowed to be consumed on board.

We appreciate your help in keeping the bus a pleasant space for all riders.

Are Park-n-Ride lots available?

Yes! Free Park-n-Ride locations are in Gypsum, Eagle, Edwards, Minturn, and Leadville.

How do I plan my trip?

Which route should I take to Beaver Creek?

Take the Vail/Beaver Creek Express or use Highway 6 East or West to reach the base of the mountain.

Do all buses go to Vail?

Yes. Every Core Transit route connects to Vail, making it easy to reach the resort, village, or transit center.

Can children ride the bus alone?

Children under 8 years of age must ride with adult supervision.

What if there’s no stop near me?

Try a Park-n-Ride, or use the Core Transit app to see the closest stop and route options. Last-mile solutions are being explored for future improvements.

Want to work with us?

We’re proud of our team and always looking for great people to join us. Visit our Join Our Team page to learn more and explore current openings.